SignDay Terms of Service

Effective Date: April 18, 2026 Last Updated: April 18, 2026

1. Agreement

These Terms of Service ("Terms") form a binding agreement between you ("you" or "User") and Future Think LLC ("SignDay," "we," "us," or "our"). By creating an account, subscribing, or using the SignDay mobile application and related services (the "Service"), you agree to these Terms and to our Privacy Policy.

If you do not agree, do not use the Service.

These Terms contain a binding arbitration clause and class-action waiver in Section 17. Please read carefully.

2. Eligibility

2.1 Minimum Age

You must be at least 13 years old to create an account. Users under 13 are prohibited.

2.2 Minors Aged 13–17

If you are 13–17, you may use the Service only after a parent or legal guardian has created a Family Account and invited you. By inviting a minor, the parent represents that they have legal authority to consent to the minor's use of the Service on the minor's behalf.

2.3 Adults

You represent that you are 18 or older, or that you are a minor using the Service under parental consent as described above, and that you have the legal capacity to enter into these Terms.

2.4 Geographic Scope

The Service is currently offered only to users located in the United States. Use from outside the United States is not permitted.

3. Accounts and Family Model

3.1 Account Creation

One subscription covers one Family Account, which may contain one parent and one invited athlete. Each person receives their own login.

3.2 Account Responsibility

You are responsible for:

• Maintaining the confidentiality of your password
• All activity under your account
• Information you enter, including coach contact details

3.3 Accurate Information

You agree to provide accurate, current information and to keep it up to date.

3.4 Ownership of Subscription

The parent who creates the Family Account is the "Account Owner" and the person responsible for payment. The Account Owner controls subscription state, can remove the athlete, and can delete the Family Account.

4. The Service

SignDay provides tools to help families organize the college soccer recruiting process, including:

• AI-generated recruiting assessments ("Recruiting Snapshot")
• A school tracker ("My Schools")
• AI-drafted outreach emails to college coaches
• A recruiting timeline seeded by graduation year
• A decision comparison view
• A commitment share card

4.1 AI-Generated Content — Important Disclaimer

The Service uses artificial intelligence (OpenAI GPT-4o) to generate content. AI outputs include but are not limited to:

• Recruiting fit assessments and probability scores
• Draft emails to college coaches
• School fit scores

AI-generated content is a tool, not advice. AI outputs:

• Are generated automatically based on the inputs you provide
• May contain factual errors, omissions, or misleading information
• Are not professional recruiting advice, legal advice, or a guarantee of any outcome
• Should be reviewed and edited by you before any reliance, publication, or communication

You are solely responsible for:

• The content of any email you send based on AI drafts
• Decisions you make based on AI snapshots or fit scores
• Verifying that information is accurate before relying on it

SignDay makes no warranty regarding the accuracy, completeness, or quality of AI outputs. See Section 13 (Disclaimers) and Section 14 (Limitation of Liability).

4.2 NCAA and Recruiting Rule Compliance

SignDay is an organizational and drafting tool. SignDay does not:

• Send emails on behalf of athletes
• Facilitate direct athlete-coach contact
• Act as a recruiting agent or advisor
• Represent any athlete in recruiting matters

All communications drafted by the Service must be sent from the user's personal email account. You are solely responsible for complying with all applicable NCAA, NAIA, and conference recruiting rules, including but not limited to contact rules, dead periods, and permissible communication windows.

SignDay is not affiliated with, endorsed by, or sponsored by the NCAA, NAIA, or any collegiate athletic program.

5. Subscriptions, Billing, and Free Trial

5.1 Free Tier

You may use the Service free of charge to complete the onboarding profile and receive one Recruiting Snapshot. Additional features require a paid subscription.

5.2 Pro Subscription

Pro unlocks all features and is available in two plans:

• Monthly: $29.99 per month
• Annual: $149 per year

Prices are subject to change. We will notify you at least 30 days before any price change takes effect.

5.3 Free Trial

New subscribers receive a 7-day free trial. During the trial you receive full Pro access. If you do not cancel before the trial ends, your chosen plan will begin automatically and your payment method will be charged.

5.4 Auto-Renewal (Required Disclosure)

Your subscription automatically renews at the end of each billing period (monthly or annual) at the then-current price unless you cancel at least 24 hours before the end of the period. Apple App Store and Google Play charges your payment method automatically.

5.5 How to Cancel

• iOS: Settings → [Your Name] → Subscriptions → SignDay → Cancel
• Android: Google Play Store → Profile → Payments & Subscriptions → Subscriptions → SignDay → Cancel

Cancellation takes effect at the end of the current billing period; you retain access until then.

5.6 Refunds

Except where required by applicable law:

• All payments are non-refundable
• Partial-month and partial-year refunds are not provided
• Refund requests must be made directly to Apple (iOS) or Google (Android), which control the refund process for in-app purchases

5.7 Payment Processing

Payments are processed by Apple App Store, Google Play, and RevenueCat. SignDay does not directly collect or store payment card information.

5.8 Referral and Promotional Codes

From time to time we may offer promotional trial extensions or discounts (e.g., via club director partnerships). These codes are non-transferable and have no cash value. We may modify or discontinue promotions at any time.

6. User Content

6.1 Your Content

You retain ownership of the content you create in the Service, including notes, journal entries, and information you enter about schools and coaches ("Your Content").

6.2 License to Us

You grant SignDay a worldwide, non-exclusive, royalty-free license to host, store, copy, modify, transmit, and display Your Content solely as necessary to provide the Service, improve it, and back it up.

6.3 Your Representations

You represent that:

• You have all rights necessary to submit Your Content
• Your Content does not infringe any third party's rights
• Your Content does not violate any law
• Any coach contact information you enter was lawfully obtained

6.4 AI-Generated Content

AI-generated content is provided to you to use as you see fit, subject to these Terms and the limitations described in Section 4.1.

7. Acceptable Use

You agree not to:

• Use the Service if you are under 13
• Impersonate another person or misrepresent your affiliation
• Use the Service to harass, threaten, or harm any person, including college coaches
• Send spam or unsolicited bulk email using AI-generated drafts
• Use the Service to violate NCAA, NAIA, or other recruiting rules
• Attempt to reverse engineer, decompile, or extract source code
• Use the Service to train competing AI models
• Scrape, harvest, or otherwise extract data from the Service
• Interfere with the Service's operation or security
• Create accounts by automated means
• Share your account credentials with anyone outside your Family Account
• Use the Service to collect personal information about other users
• Violate any applicable law or regulation

We reserve the right to investigate and suspend or terminate accounts that violate these rules.

8. Intellectual Property

8.1 SignDay IP

The Service — including its software, design, graphics, logos, and content (excluding Your Content and AI-generated outputs delivered to you) — is owned by SignDay and protected by copyright, trademark, and other laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes, subject to these Terms.

8.3 Trademarks

"SignDay" and the SignDay logo are trademarks of Future Think LLC. You may not use them without our prior written permission.

8.4 Feedback

If you provide suggestions, feedback, or ideas about the Service, you grant SignDay a perpetual, irrevocable, royalty-free license to use them without obligation to you.

9. Third-Party Services

The Service integrates with third-party services including Apple App Store, Google Play, RevenueCat, OpenAI, Supabase, PostHog, Resend, and Expo. Your use of these third-party services is governed by their respective terms and privacy policies. We are not responsible for third-party services.

10. Termination

10.1 By You

You may terminate your account at any time by:

• Cancelling your subscription through the App Store or Google Play
• Selecting "Delete my account" in the app settings
• Emailing legal@signdayapp.com

10.2 By Us

We may suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms, violated applicable law, created risk or legal exposure for SignDay, or if we discontinue the Service.

10.3 Effect of Termination

Upon termination:

• Your access to the Service will end
• We will retain your data per the Privacy Policy's retention schedule (90 days for cancelled subscriptions)
• Sections that by their nature should survive (e.g., Sections 8, 13, 14, 15, 17) will remain in effect

11. Commitment Share Card

When an athlete commits to a school, the Service generates a shareable image ("Share Card"). By generating a Share Card you grant SignDay permission to include the SignDay logo and wordmark on the card. You own the right to share the card on social media. Use of college logos, mascots, or trademarks is your responsibility — we do not claim any rights to third-party school trademarks.

12. Changes to the Service

We may add, modify, or remove features at any time. We will make reasonable efforts to notify subscribers in advance of material changes. Continued use after changes constitutes acceptance.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY, RELIABILITY, OR AVAILABILITY

WE DO NOT WARRANT THAT:

• The Service will be uninterrupted, secure, or error-free
• AI-generated content will be accurate, complete, or effective
• Using the Service will result in a scholarship offer, recruitment, or admission to any college
• Coaches will respond to AI-drafted emails
• Any particular recruiting outcome will be achieved

SignDay is not a recruiting service, admissions consultant, or legal advisor. Use of the Service does not guarantee any athletic or academic outcome.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

14.1 Exclusion of Damages

IN NO EVENT SHALL SIGNDAY OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, LOSS OF GOODWILL, OR LOSS OF RECRUITING OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

14.2 Aggregate Cap

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM, OR (B) $100 USD.

14.3 Basis of the Bargain

The limitations in this Section are a fundamental element of the basis of the bargain between you and SignDay. Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of these may not apply to you.

15. Indemnification

You agree to defend, indemnify, and hold harmless SignDay and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Service
• Your Content
• Your violation of these Terms
• Your violation of any law or the rights of a third party
• Any content you send to college coaches

16. Governing Law

These Terms and any dispute arising out of or related to them or the Service are governed by the laws of the State of New York, excluding its conflict-of-laws rules.

17. Dispute Resolution — Arbitration and Class Action Waiver

17.1 Informal Resolution

Before filing any arbitration demand, you agree to first contact us at legal@signdayapp.com and attempt to resolve the dispute informally for at least 60 days.

17.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will take place in Bronx County, New York, or another mutually agreeable location. Judgment on the award may be entered in any court having jurisdiction.

17.3 Class Action Waiver

You and SignDay agree that any dispute will be resolved on an individual basis only. You waive the right to participate in a class action, class arbitration, or representative action. Arbitration under these Terms does not permit class or representative proceedings.

17.4 Exceptions

The arbitration requirement does not apply to:

• Small claims court actions for amounts within that court's jurisdiction
• Claims for injunctive relief for infringement of intellectual property

17.5 Opt-Out

You may opt out of the arbitration clause by mailing written notice to 788 North Oak Drive, Bronx, NY 10467 within 30 days of first accepting these Terms. The notice must include your name, email, and a clear statement that you reject arbitration.

17.6 30-Day Right to Reject

If we change this Dispute Resolution section, you may reject the change by emailing legal@signdayapp.com within 30 days of the change's effective date. The prior version will continue to apply.

18. Apple-Specific Terms

If you use the Service on an Apple device, you acknowledge and agree:

• These Terms are between you and SignDay, not Apple. Apple is not responsible for the Service or its content.
• Apple has no obligation to provide maintenance or support.
• In the event of any failure to conform to a warranty, you may notify Apple; Apple's only obligation is to refund the App Store purchase price (if any). SignDay is solely responsible for any other claims.
• SignDay is solely responsible for product claims, including product liability, legal or regulatory compliance, and consumer protection claims.
• SignDay is solely responsible for investigation, defense, and settlement of any third-party intellectual property infringement claim.
• Apple is a third-party beneficiary of these Terms and may enforce them against you.
• You represent that you are not located in a country subject to U.S. Government embargo or designated as a "terrorist supporting" country, and you are not on any U.S. Government list of prohibited or restricted parties.

19. Google Play-Specific Terms

If you use the Service on a device running Google Play, these Terms are between you and SignDay, not Google. Google is not responsible for the Service.

20. Miscellaneous

20.1 Entire Agreement

These Terms and the Privacy Policy constitute the entire agreement between you and SignDay regarding the Service.

20.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force.

20.3 No Waiver

Our failure to enforce a provision is not a waiver of our right to do so later.

20.4 Assignment

You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

20.5 Notices

We may send notices by email, in-app notification, or posting on signdayapp.com. You must send legal notices to 788 North Oak Drive, Bronx, NY 10467.

20.6 Force Majeure

We are not liable for failures caused by events beyond our reasonable control (e.g., natural disasters, outages of third-party services).

20.7 Export Compliance

You agree to comply with all applicable U.S. export laws. The Service may not be used in, or exported to, countries subject to U.S. embargo.

21. Contact

Future Think LLC 788 North Oak Drive, Bronx, NY 10467 Email: legal@signdayapp.com

These Terms of Service are a draft pending legal review as of April 18, 2026.