SignDay Terms of Service

Effective Date: May 26, 2026 Last Updated: May 26, 2026

1. Agreement

These Terms of Service ("Terms") form a binding agreement between you ("you" or "User") and Future Think LLC ("SignDay," "we," "us," or "our"). By subscribing to or using the SignDay website and service at signdayapp.com (the "Service"), you agree to these Terms and to our Privacy Policy.

If you do not agree, do not use the Service.

These Terms contain a binding arbitration clause and class-action waiver in Section 14. Please read it carefully.

2. Eligibility

2.1 A parent or guardian sets up the account

The Service is purchased and configured by a parent or legal guardian on behalf of a high school athlete. There is no separate athlete login.

2.2 Minors aged 13–17

By entering an athlete's information, you represent that you are the athlete's parent or legal guardian (or are 18 or older and authorized to act on their behalf) and that you consent to the collection and use of the athlete's information as described in the Privacy Policy. We do not knowingly allow children under 13 to provide information.

2.3 Capacity

You represent that you are at least 18 years old and have the legal capacity to enter into these Terms.

2.4 Geographic scope

The Service is currently offered only to users located in the United States.

3. Accounts and Access

3.1 Secure access

SignDay does not use passwords. To view billing or update your athlete and school information, we email a secure, time-limited link to the address associated with your subscription. You are responsible for keeping access to that email account secure.

3.2 Account responsibility

You are responsible for all activity under your subscription and for the accuracy of the information you enter, including any coach contact details.

3.3 Accurate information

You agree to provide accurate, current information and to keep it up to date.

4. The Service

SignDay provides tools to help families organize and act on the college soccer recruiting process, including:

• Weekly monitoring of the college programs you choose to track (roster, coaching staff, and recent results)
• A school tracker where you record the status of each coach conversation
• AI-drafted coach-outreach emails based on the athlete's profile and publicly available program information
• A weekly email digest summarizing what changed and the drafts ready for your review

4.1 AI-generated content — important disclaimer

The Service uses artificial intelligence (Anthropic's Claude models) to read program pages and generate draft emails. AI-generated content:

• Is generated automatically from the inputs available to the Service
• May contain factual errors, omissions, or misleading information
• Is not professional recruiting advice, legal advice, or a guarantee of any outcome
• Must be reviewed and edited by you before you send it

You are solely responsible for the content of any email you send, for decisions you make based on the Service, and for verifying that information is accurate before relying on it. SignDay makes no warranty regarding the accuracy, completeness, or quality of AI outputs. See Sections 10 and 11.

4.2 NCAA and recruiting rule compliance

SignDay is an organizational and drafting tool. SignDay does not send emails on behalf of athletes, facilitate direct athlete-coach contact, or act as a recruiting agent or advisor. All communications drafted by the Service are sent by you, from your own email account. You are solely responsible for complying with all applicable NCAA, NAIA, and conference recruiting rules, including contact rules, dead periods, and permissible communication windows.

SignDay is not affiliated with, endorsed by, or sponsored by the NCAA, NAIA, or any collegiate athletic program.

4.3 Reading publicly available pages

To monitor the schools you choose, the Service reads publicly available college athletics pages for those schools. It does not access private or login-protected information.

5. Subscriptions, Billing, and Cancellation

5.1 Free demo

You may use the free demo on our website without an account or payment.

5.2 Subscription

Full access to the Service requires a paid subscription of $99 per month. Prices are subject to change; we will notify you in advance of any price change that would affect you.

5.3 Auto-renewal

Your subscription automatically renews each month at the then-current price until you cancel.

5.4 How to cancel

You may cancel at any time through the Stripe customer portal, linked from your account page (request a secure link at signdayapp.com/account). Cancellation stops future charges and takes effect at the end of the current billing period; you retain access until then.

5.5 Refunds

Except where required by applicable law, payments are non-refundable and partial-period refunds are not provided. You can cancel at any time to prevent future charges.

5.6 Payment processing

Payments are processed by Stripe. SignDay does not collect or store your payment card information; Stripe handles it directly.

5.7 Referral and promotional codes

We may offer referral rewards or promotional discounts from time to time. These are non-transferable, have no cash value, and may be modified or discontinued at any time.

6. User Content

6.1 Your content

You retain ownership of the information you enter into the Service, including notes and information about schools and coaches ("Your Content").

6.2 License to us

You grant SignDay a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, and display Your Content solely as necessary to provide, maintain, and back up the Service.

6.3 Your representations

You represent that you have the rights necessary to submit Your Content, that it does not infringe any third party's rights or violate any law, and that any coach contact information you enter was lawfully obtained.

7. Acceptable Use

You agree not to:

• Misrepresent your identity or authority to provide an athlete's information
• Use the Service to harass, threaten, or harm any person, including college coaches
• Send spam or unsolicited bulk email using drafts generated by the Service
• Use the Service to violate NCAA, NAIA, or other recruiting rules
• Attempt to reverse engineer, decompile, or extract the Service's source code, or scrape or harvest data from the Service
• Interfere with the Service's operation or security, or access it by automated means
• Use the Service to collect personal information about other users
• Violate any applicable law or regulation

We reserve the right to investigate and to suspend or terminate access that violates these rules.

8. Intellectual Property

The Service — including its software, design, graphics, logos, and content (excluding Your Content and AI outputs delivered to you) — is owned by SignDay and protected by law. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes, subject to these Terms. "SignDay" and the SignDay logo are trademarks of Future Think LLC. If you provide feedback or suggestions, you grant us a perpetual, royalty-free license to use them.

9. Third-Party Services

The Service relies on third-party providers including Stripe, Anthropic, Supabase, Resend, Firecrawl, and Vercel. Your use of those services, where applicable, is governed by their respective terms and privacy policies. We are not responsible for third-party services.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OR AVAILABILITY.

WE DO NOT WARRANT THAT: the Service will be uninterrupted, secure, or error-free; AI-generated content will be accurate, complete, or effective; coaches will respond; or that using the Service will result in a scholarship, recruitment, or admission to any college.

SignDay is not a recruiting service, admissions consultant, or legal advisor. Use of the Service does not guarantee any athletic or academic outcome.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

11.1 Exclusion of damages

IN NO EVENT SHALL SIGNDAY OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST DATA, LOSS OF GOODWILL, OR LOSS OF RECRUITING OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

11.2 Aggregate cap

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) $100 USD.

11.3 Basis of the bargain

These limitations are a fundamental element of the agreement between you and SignDay. Some jurisdictions do not allow certain exclusions, so some of these may not apply to you.

12. Indemnification

You agree to defend, indemnify, and hold harmless SignDay and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, Your Content, your violation of these Terms or any law, or any content you send to college coaches.

13. Governing Law

These Terms and any dispute arising out of or related to them or the Service are governed by the laws of the State of New York, excluding its conflict-of-laws rules.

14. Dispute Resolution — Arbitration and Class Action Waiver

14.1 Informal resolution

Before filing any arbitration demand, you agree to first contact us at admin@signdayapp.com and attempt to resolve the dispute informally for at least 60 days.

14.2 Binding arbitration

Any dispute not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, in Bronx County, New York, or another mutually agreeable location. Judgment on the award may be entered in any court of competent jurisdiction.

14.3 Class action waiver

You and SignDay agree that any dispute will be resolved on an individual basis only. You waive the right to participate in a class action, class arbitration, or representative action.

14.4 Exceptions

The arbitration requirement does not apply to small-claims actions within that court's jurisdiction or to claims for injunctive relief for intellectual-property infringement.

14.5 Opt-out

You may opt out of this arbitration provision by mailing written notice to 788 North Oak Drive, Bronx, NY 10467 within 30 days of first accepting these Terms, including your name, email, and a clear statement that you reject arbitration.

15. Termination

15.1 By you

You may stop using the Service and cancel your subscription at any time through the Stripe customer portal, or request deletion of your data via the delete-account page or by emailing privacy@signdayapp.com.

15.2 By us

We may suspend or terminate access at any time, with or without notice, if we believe you have violated these Terms or applicable law, created risk or legal exposure for SignDay, or if we discontinue the Service.

15.3 Effect of termination

Upon termination, your access ends and we retain or delete your data per the Privacy Policy. Sections that by their nature should survive (including Sections 8, 10, 11, 12, 13, and 14) remain in effect.

16. Changes to the Service and Terms

We may add, modify, or remove features at any time, and we may update these Terms. We will make reasonable efforts to notify subscribers of material changes. Continued use after changes take effect constitutes acceptance.

17. Miscellaneous

• Entire agreement: These Terms and the Privacy Policy are the entire agreement between you and SignDay regarding the Service.
• Severability: If any provision is unenforceable, the remaining provisions remain in effect.
• No waiver: Our failure to enforce a provision is not a waiver of our right to do so later.
• Assignment: You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Notices: We may send notices by email or by posting on signdayapp.com. Send legal notices to 788 North Oak Drive, Bronx, NY 10467.
• Force majeure: We are not liable for failures caused by events beyond our reasonable control, including outages of third-party services.

18. Contact

Future Think LLC 788 North Oak Drive, Bronx, NY 10467 Email: admin@signdayapp.com

These Terms of Service are a draft pending legal review as of May 26, 2026.