SignDay Privacy Policy
Effective Date: May 26, 2026 Last Updated: May 26, 2026
1. Introduction
This Privacy Policy describes how Future Think LLC ("SignDay," "we," "us," or "our") collects, uses, shares, and protects personal information when you use the SignDay website and service at signdayapp.com (the "Service").
SignDay is a web-based service that helps families navigate the college soccer recruiting process. Each week it monitors the college programs you choose to track (their rosters, coaching staff, and recent results), and it drafts coach-outreach emails for you to review, edit, and send yourself. The Service is purchased and set up by a parent or legal guardian on behalf of a high school athlete (typically ages 13–17), so this Policy includes provisions about minors and parental consent.
By using the Service, you agree to this Privacy Policy. If you do not agree, do not use the Service.
2. Who Provides Information, and Minors
2.1 A parent or guardian sets up the account
SignDay is purchased and configured by a parent or legal guardian. There is no separate athlete login — the athlete does not create an account or submit information to us directly. The parent provides their own contact information and information about their athlete.
2.2 Children under 13
We do not knowingly collect personal information from children under 13. The Service is designed to be operated by a parent or guardian on behalf of an athlete. If you believe a child under 13 has provided us information, email privacy@signdayapp.com and we will delete it promptly.
2.3 Athletes aged 13–17
By entering an athlete's information, the parent or guardian represents that they have the authority to provide it and consents to our collection and use of it as described in this Policy. Parents may review, correct, or delete the athlete's information at any time (see Section 6).
3. Information We Collect
3.1 Information you provide directly
Customer (parent) information:
- Email address (used for checkout, secure account links, and delivery of the weekly digest)
- Referral code, if you arrived through a referral link
Athlete profile (entered by the parent):
- First and last name
- Graduation year
- Position (e.g., Goalkeeper, Defender)
- Whether the athlete plays boys'/men's or girls'/women's soccer
- Current club and league
- Target college division (e.g., D3, D2, D1, NAIA)
- Academic information: GPA, SAT and/or ACT score
- Highlight reel / video URL
- The athlete's own email address (used as the "from" address when you send a coach email)
- Optionally, the name and date of an upcoming ID camp or showcase
Schools you track: school names and roster page URLs.
Outreach tracker: for each school, the status you set (e.g., not contacted, sent, replied, visit, not pursuing), the date you last emailed the coach, and any notes you add.
Communications: messages you send us (support, feedback).
3.2 Information generated or collected through your use
- AI-drafted coach emails (subject and body) and weekly digest content, stored in your account.
- Publicly available program data we read on your behalf — team roster, coaching staff, and recent results for the schools you choose to track — stored as weekly snapshots so we can detect changes over time.
- Notes the Service adds to your tracker automatically (for example, a detected coaching change).
3.3 Demo (for visitors who have not signed up)
If you try the free demo, you provide an athlete first name, graduation year, position, and club, and a school to run. If you choose "email me this draft," you provide your email address, which we store as a prospective-customer lead and use to send you the draft and, occasionally, to follow up with you about SignDay. You can ask us to delete this at any time (Section 6).
3.4 Information collected automatically
- A truncated, one-way hashed version of your IP address, used to limit abuse of our public tools and to roughly count unique visitors. We do not retain your raw IP address for this purpose.
- The source of your visit (e.g., a
utm_sourcevalue from a link you clicked), used to understand which channels work. - Standard server and request logs from our hosting provider.
We do not use third-party advertising or cross-site tracking cookies, and we do not use session-replay analytics.
3.5 Information from third parties
- Subscription status and a customer identifier from Stripe.
- Email delivery status from Resend.
3.6 AI processing
When the Service drafts an email or reads a program page, the relevant inputs (your athlete profile and publicly available school data) are sent to Anthropic's API to produce the output. Under Anthropic's commercial API terms, this data is not used to train Anthropic's models.
4. How We Use Your Information
We use the information we collect to:
- Provide the core Service: monitor the schools you track, draft coach emails, maintain your tracker, and send your weekly digest
- Process your subscription and billing through Stripe
- Send transactional email (welcome message, secure account links, the weekly digest) via Resend
- Operate the free demo and follow up with prospects who asked to be emailed their draft
- Respond to your support requests
- Detect, investigate, and prevent fraud, abuse, and security incidents, and debug problems
- Comply with legal obligations
We do not sell your personal information, and we do not use your information to serve you third-party advertisements.
5. How We Share Your Information
5.1 Service providers (processors)
We share information with third-party vendors that help us operate the Service, only for the purpose specified:
| Vendor | Purpose | Data shared |
|---|---|---|
| Supabase | Database and storage | Account, athlete profile, schools, tracker, snapshots, digests |
| Stripe | Payments and subscription management | Email and subscription data; card details go directly to Stripe, never to us |
| Anthropic | AI drafting and reading program pages | Athlete profile; publicly available school data |
| Resend | Transactional and digest email delivery | Email address, name, email content |
| Firecrawl | Rendering athletics pages that block direct access | The public program URL (no personal data) |
| Vercel | Website hosting | Request metadata, including IP address |
| GitHub Actions | Runs the weekly monitoring job | Operates on data already stored above |
5.2 Legal compliance
We may disclose information when required by law, subpoena, or a valid government request, or to protect the rights, safety, or property of SignDay, our users, or the public.
5.3 Business transfers
If SignDay is acquired, merged, or sells substantially all of its assets, user information may be transferred to the acquiring entity. We will notify you and give you the opportunity to delete your data before any transfer.
5.4 No sale, no advertising, no disclosure to coaches
We do not sell, rent, or trade personal information, and we do not share it with advertising networks or data brokers. We do not disclose your information to college coaches, recruiting services, or athletic departments — you send your own emails from your own account.
6. Your Choices, Access, and Deletion
- Manage or cancel your subscription at any time through the Stripe customer portal, linked from your account page. Cancelling stops future charges; you keep access through the end of the paid period.
- Review or update your athlete and school information using the secure link from your account page.
- Delete your data at any time through the delete-account page on our site, or by emailing privacy@signdayapp.com. We will delete your information within 30 days of a verified request, except where we must retain it by law.
- Parents may review, correct, or delete the athlete's information by emailing privacy@signdayapp.com from the account email address.
- Demo leads: email privacy@signdayapp.com to have your email removed from our prospect list.
6.1 State privacy rights
Depending on where you live (for example, California, Virginia, Colorado, Connecticut, or Utah), you may have rights to access, correct, delete, or export your personal information, and to opt out of its "sale" or "sharing." We do not sell or share personal information as those terms are defined under these laws. To exercise any right, email privacy@signdayapp.com.
7. Data Retention
We retain your information while your subscription is active and for a reasonable period afterward so you can resume without losing your recruiting history, after which we delete it. You can request immediate deletion at any time (Section 6). Weekly program snapshots are kept so the Service can detect week-over-week changes, and are deleted when your account is deleted.
8. Data Security
We use administrative, technical, and physical safeguards designed to protect your information, including:
- Encryption in transit (TLS) and encryption at rest for our database and backups
- Row-level security on database tables; API keys and service credentials kept server-side only
- Access to your athlete's information and billing is gated behind a secure, time-limited link we email to your address — there are no shared passwords
- Rate limiting and other safeguards on our public tools
No method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we will notify affected users and applicable regulators of a data breach as required by law.
9. Reading Publicly Available Pages
To monitor the schools you choose, the Service reads publicly available college athletics pages (roster and schedule pages) for those schools only. It does not access private or login-protected information, and it does not read anything beyond the programs you add to your list.
10. Artificial Intelligence Disclosure
SignDay uses artificial intelligence (Anthropic's Claude models) to read program pages and draft coach-outreach emails. AI outputs are generated from the information available to the Service and are not professional recruiting advice. You are responsible for reviewing and editing every draft before sending it.
11. Geographic Scope
SignDay is operated from, and intended for use within, the United States. Information we collect is processed and stored in the United States. We do not currently offer the Service in the European Union, the United Kingdom, or other GDPR-regulated jurisdictions.
12. Cookies and Local Storage
Our website uses essential browser local storage to remember things like a referral code, the source of your visit, and the details you entered in the demo (so onboarding can pre-fill them). We do not use advertising or cross-site tracking cookies.
13. Third-Party Links
The Service contains links to external websites (for example, college athletics pages). We are not responsible for the privacy practices of those sites and encourage you to read their policies.
14. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date and notify registered users by email or on-site notice. Your continued use of the Service after the effective date constitutes acceptance of the revised Policy.
15. Contact Us
Future Think LLC 788 North Oak Drive Bronx, NY 10467 Email: privacy@signdayapp.com
This Privacy Policy is a draft pending legal review as of May 26, 2026.